Frequently Asked Questions
Everything you need to know about shopping with Targus Australia.
What is the warranty period for Targus laptop bags and cases?
Most Targus laptop bags and cases come with a Limited Lifetime Warranty, covering defects in materials and workmanship for as long as the original purchaser owns the product.
How long will it take for my order to be delivered within Australia?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available for major metropolitan areas with a delivery window of 1-3 business days.
Are Targus docking stations compatible with both Mac and PC?
Yes, our universal docking stations are designed to be cross-platform compatible. However, we recommend checking the specific product specifications for DisplayLink driver requirements or Thunderbolt 3/4 compatibility.
What is your return policy for change-of-mind purchases?
We offer a 30-day return policy for items in their original, unopened packaging. Please note that return shipping costs for change-of-mind returns are the responsibility of the customer.
Does Targus offer sustainable or eco-friendly products?
Yes, our EcoSmart collection features bags made from recycled plastic bottles and PVC-free materials, designed to reduce environmental impact without compromising on protection.
How can I track the status of my shipment?
Once your order has been dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's website.